There’s a law called the General Data Protection Regulation (GDPR). The law has been made to keep your information safe – things like your address, your date of birth and other things I find out about you. The law says I have to tell you exactly what information I keep about you and what I do with it. That’s why I have written this ‘privacy notice’.
Who looks after your information?
I look after all the information I have about you myself. In the words of the law, this means I am the ‘data controller’ and the ‘data processor’. My name is Julia Dethelma Lay (sometimes I am just called Julia Lay). You can contact me at juliatherapy@tutanota.com or on 07752804576. Sometimes someone working for me might need to see information about you so that they can do a task for me. This might be a task like organising my paperwork or checking my emails. They will sign an agreement not to share any information they see, and I will be responsible for making sure they stick to that. If something happens to me, another therapist might look at the information I have about you to help them decide what to do, for example to tell you what has happened and offer support.
What information do I keep about you?
● Personal data: your name, address, email address and phone number (if you have your own and you or your parent/carer give me them), and who your parents or carers are.
● Sensitive personal data: any emails to and from you, any text messages to and from you, records of money that you or your carers pay, any questionnaires you fill in, notes that I make about our sessions, any letters I write about or to you, and information about you that other people give me.
Where do I get the information from?
From you, from your family, from your health insurance company if you have one, from any documents you or your family give me, and sometimes from other people that you or your parent/carer has agreed for me to speak to, for example a teacher or doctor.
Why do I collect and use information about you?
I need the information in order to help you properly and to make sure I get paid for my work. In the law, this is called a ‘legitimate interest’.
What do I do with the information?
I use the contact information to contact you about appointments or payment. I use the sensitive information to give you the therapy or suggestions that are best for you. I might contact you after we have stopped meeting, to find out how helpful our sessions were for you, so that I can make sure I'm doing a good job.
How do I look after your information?
If the information is on paper, I keep it in a locked case. If the information is on my computer, including emails, I protect it with a password. The only information on my phone is text messages. I keep them to a minimum, with minimum information in them, and delete them within a few days. If there is information in a text message that I need to keep for longer, I make a note and put it in the locked case or a password protected document.
I will keep your personal information until you are 26, in case you have questions when you are an adult. If you contact me but do not have an appointment, I will keep any information I have for up to 1 year from the last call, email or text.
Do I ever share the information with anyone else?
I only share your information in these situations:
- to talk about my work with my supervisor or therapist. I do this to make sure I am doing my job well. I don’t tell them your name or contact information. My supervisor and therapist don’t share what I say about you with anyone.
- if I think someone is going to be badly hurt, I might tell someone to try to stop it happening. I will do my best to talk to you about this first if I am going to share your information for this reason.
- if someone else is paying for sessions, I will need to tell them when we have had appointments and some information about our sessions, which I will agree with you.
- if you clearly tell me that you are happy for me to share a piece of information about you with someone.
Your rights
● You have a right to see the information I have about you.
● I have a month to give you the information you want. You can ask in person, in writing, or by phone or email. If it’s a complicated situation or if you ask me for lots of things at once, I am allowed to take an extra two months at the most.
● I can only charge you if it costs me a lot to give you the information.
● I am allowed to check that it is definitely you asking for the information.
● You have a right to get your personal information corrected if I have wrong information about you.
● If I do not give you the information, I have to tell you why, and you have the right to complain, and the right to seek justice through the courts.
● If you think that I haven’t followed data protection laws, you have a right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.
Image: Concept of data Privacy And Policy Illustration by Delesign Graphics
Who looks after your information?
I look after all the information I have about you myself. In the words of the law, this means I am the ‘data controller’ and the ‘data processor’. My name is Julia Dethelma Lay (sometimes I am just called Julia Lay). You can contact me at juliatherapy@tutanota.com or on 07752804576. Sometimes someone working for me might need to see information about you so that they can do a task for me. This might be a task like organising my paperwork or checking my emails. They will sign an agreement not to share any information they see, and I will be responsible for making sure they stick to that. If something happens to me, another therapist might look at the information I have about you to help them decide what to do, for example to tell you what has happened and offer support.
What information do I keep about you?
● Personal data: your name, address, email address and phone number (if you have your own and you or your parent/carer give me them), and who your parents or carers are.
● Sensitive personal data: any emails to and from you, any text messages to and from you, records of money that you or your carers pay, any questionnaires you fill in, notes that I make about our sessions, any letters I write about or to you, and information about you that other people give me.
Where do I get the information from?
From you, from your family, from your health insurance company if you have one, from any documents you or your family give me, and sometimes from other people that you or your parent/carer has agreed for me to speak to, for example a teacher or doctor.
Why do I collect and use information about you?
I need the information in order to help you properly and to make sure I get paid for my work. In the law, this is called a ‘legitimate interest’.
What do I do with the information?
I use the contact information to contact you about appointments or payment. I use the sensitive information to give you the therapy or suggestions that are best for you. I might contact you after we have stopped meeting, to find out how helpful our sessions were for you, so that I can make sure I'm doing a good job.
How do I look after your information?
If the information is on paper, I keep it in a locked case. If the information is on my computer, including emails, I protect it with a password. The only information on my phone is text messages. I keep them to a minimum, with minimum information in them, and delete them within a few days. If there is information in a text message that I need to keep for longer, I make a note and put it in the locked case or a password protected document.
I will keep your personal information until you are 26, in case you have questions when you are an adult. If you contact me but do not have an appointment, I will keep any information I have for up to 1 year from the last call, email or text.
Do I ever share the information with anyone else?
I only share your information in these situations:
- to talk about my work with my supervisor or therapist. I do this to make sure I am doing my job well. I don’t tell them your name or contact information. My supervisor and therapist don’t share what I say about you with anyone.
- if I think someone is going to be badly hurt, I might tell someone to try to stop it happening. I will do my best to talk to you about this first if I am going to share your information for this reason.
- if someone else is paying for sessions, I will need to tell them when we have had appointments and some information about our sessions, which I will agree with you.
- if you clearly tell me that you are happy for me to share a piece of information about you with someone.
Your rights
● You have a right to see the information I have about you.
● I have a month to give you the information you want. You can ask in person, in writing, or by phone or email. If it’s a complicated situation or if you ask me for lots of things at once, I am allowed to take an extra two months at the most.
● I can only charge you if it costs me a lot to give you the information.
● I am allowed to check that it is definitely you asking for the information.
● You have a right to get your personal information corrected if I have wrong information about you.
● If I do not give you the information, I have to tell you why, and you have the right to complain, and the right to seek justice through the courts.
● If you think that I haven’t followed data protection laws, you have a right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.
Image: Concept of data Privacy And Policy Illustration by Delesign Graphics
